Order Confirmation

Orders are confirmed only after successful payment. You will receive an email/SMS with order details.

Cancellation Policy

Orders can be cancelled before shipping.
Once shipped, cancellation may not be possible.

Return Policy

Returns are allowed only in the following cases:
Damaged product received
Wrong product delivered
Manufacturing defect
Products must be returned in original packaging with all accessories.

Refund Policy

Refunds are processed within 7–10 working days after product inspection. Refund method will match the original payment method.

Exchange Policy

Exchanges are subject to product availability and approval by the Ranks Furniture team